Overview

Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.

Also Known As

Inside Sales Representative, Marketing Representative, Sales Representative

Activities

  • Negotiate prices or other sales terms.
  • Prepare sales or other contracts.
  • Process sales or other transactions.
  • Contact current or potential customers to promote products or services.
  • Gather customer or product information to determine customer needs.
  • Sell products or services.
  • Maintain records of customer accounts.
  • Answer customer questions about goods or services.
  • Estimate costs or terms of sales.
  • Explain technical product or service information to customers.
  • Demonstrate products to consumers.
  • Discuss design or technical features of products or services with technical personnel.
  • Recommend products or services to customers.
  • Develop content for sales presentations or other materials.
  • Maintain records of sales or other business transactions.
  • Prepare financial documents, reports, or budgets.
  • Arrange delivery of goods or services.
  • Identify potential customers.
  • Coordinate sales campaigns.
  • Share sales-related or market information with colleagues.
  • Advise customers on the use of products or services.
  • Verify accuracy of records.
  • Verify customer credit information.
  • Appraise property values.
  • Study product information to acquire professional knowledge.
  • Distribute promotional literature or samples to customers.
  • Stock products or parts.
  • Monitor market conditions or trends.
  • Attend events to develop professional knowledge.
  • Monitor sales activities.
  • Deliver promotional presentations to current or prospective customers.

Skills

  • Persuasion – Talking people into changing their minds or their behavior.
  • Speaking – Talking to others.
  • Active Listening – Listening to others, not interrupting, and asking good questions.
  • Negotiation – Bringing people together to solve differences.
  • Social Perceptiveness – Understanding people’s reactions.
  • Service Orientation – Looking for ways to help people.
  • Reading Comprehension – Reading work-related information.
  • Coordination – Changing what is done based on other people’s actions.
  • Active Learning – Figuring out how to use new ideas or things.
  • Writing – Writing things for co-workers or customers.
  • Critical Thinking – Thinking about the pros and cons of different ways to solve a problem.
  • Complex Problem Solving – Noticing a problem and figuring out the best way to solve it.

Knowledgebase



Education Requirements

  • Education: Bachelor's degree
  • Experience: None
  • Training: 1 to 12 Months - On The Job

Knowledge

  • Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Abilities

  • Oral Expression – Communicating by speaking.
  • Oral Comprehension – Listening and understanding what people say.
  • Speech Recognition – Recognizing spoken words.
  • Speech Clarity – Speaking clearly.
  • Written Comprehension – Reading and understanding what is written.
  • Written Expression – Communicating by writing.
  • Deductive Reasoning – Using rules to solve problems.

Linked Industries

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Pathway Job Market and Predictions - Connecticut

Future Job Opportunities: Average
Typical Wages
Local National
10% $44,450 $42,820
25% $63,730 $59,590
Median $85,780 $86,650
75% $127,430 $127,800
90% $169,770 $171,700


Projected Employment
Connecticut United States
4,190
2018 Employment
 298,200
2019 Employment
4,420
2028 Employment
 316,500
2029 Employment
6%
Percent Change
 6%
Percent Change
480
Annual Projected Job Openings
 31,700
Annual Projected Job Openings